– WHO WE ARE –
MAPA Assessoria is a Brazilian company founded in 2004. It is specialized in MAS (Management Advisory Services) with more than 380 clients in Brazil, Argentina and USA. Establishments like fast-food chains, restaurants, bars, hotels, bakeries and convenience stores are the kind of companies that we provide services.
– OUR MARKETS –
We mainly work in the Brazilian local market.
– BUSINESS AND PROCESS MANAGEMENT –
✓ Feasibility studies
✓ Study and development addressed to the business
✓ Concept development
✓ Business intermediation
✓ Lectures and Technical classes
– PRODUCT AND PROCESS MANAGEMENT –
✓ Product and Process Management
✓ Study of concept and Menu
✓ Suppliers’ development
✓ Cost control
✓Operational Training and deployment (APL-approved products List)
– HR COMPANY MANAGEMENT –
✓ Internal HR organization
✓ Recruitment and selection
✓ Training- Hospitality, customer service and sales
✓ Training – managers and supervisors
✓ Action Standards for teams
✓ Development of operational handbooks
– QUALITY MANAGEMENT –
✓ Survey and inspection of sanitary conditions in establishments
✓ Development and implementation of hygienic and best practices handbook
✓ Food Safety Training
✓ Adaptation to sanitary laws and rules
✓ Health surveillance’s defense
– GALLERY –
Last relevant projects
YUM BRANDS – TACO BELL IN BRAZIL
- Since the Company came to Brazil, the investment in international equipment was an impediment to business viability, MAPA was contract to deal with the situation.
- Equipment testing and approval – national manufactures
- Results – reduce 36% of the investment in new stores
ESQUINA GRILL DO FUAD – TOTAL REORGANIZATION OF THE COMPANY
- The 50 years old family owned bar and restaurant was in pre bankruptcy situation after the founder’s death. MAPA was hired to deal with the situation.
- HR restructuration
- Financial diagnosis and planning for 18 months recuperation
- Operational changes
- Cost control
- Result – after 2 years, 300% revenue increased becoming healthy again
BAR DO ALEMÃO DE ITU – CONTINUOUS BUSINESS ADVICE
The 118 years old family owned restaurant chain had a clime of conflict involving relatives, they were losing energy and resources fighting against each other. MAPA was hired to mediate and purpose solutions for those issues.
Organizational climate diagnosis and planning new steps for succession and modernization
Supporting the plan and validating each step
Training, developing and empowering each member of the group
Mediating conflicts and supporting changes
MAPA is an honorary “board member” in group decisions, resulting in new opportunities, revenue and profits increase.
GRUPO FÁBRICA DE BARES – HR RESTRUCTURATION AND COST CONTROL
- One of the biggest bar companies in Brazil, Fabrica de Bares had a need of new model in operation and HR administration. MAPA was hired to create those models.
- Implementation of new policies in hiring, remuneration and promotion
- Investment in new equipment and new menus to modernization and growth speed/quality
- Development of new models in training the teams
- Results – after 8 months, turn over decreased 50% and new operations were added